At CREA SPACE, we take your privacy seriously. This Privacy Policy explains how we, CREA SPACE LTD with a registered office at 20-22 Wenlock Road, N1 7GU London, United Kingdom (hereinafter "CREA SPACE," "we," "us," or "our"), process your personal information. This Policy applies to our website crea.space (the "Website"), as well as any other CREA SPACE websites, applications, products, services, and tools that reference this Policy. By accessing or using the Website or our services, you agree to the terms of this Privacy Policy.
Information we collect
During your visit to our website or use of our services, CREA SPACE may collect and process personal information including the date and time of your visit, URL addresses of pages visited, IP address, web browser name and version, login data, and information provided when making an inquiry or signing up for services. This information is collected automatically or provided by you. While providing this information is not mandatory, failure to do so may result in the inability to access all website functions or services. Information collected will be used to provide our services, administer user accounts, optimize and develop the website, analyze usage and customer demand, and respond to inquiries. Legal bases for processing personal information include agreement performance, legitimate interests, legal obligation, and consent. We do not use automated decision-making affecting you.
We may collect the following types of personal information:
- Name
- Email address
- Phone number
- Billing address
- Login credentials (username and password)
- IP address
- Information about your device and how you use our website
How we use your information
We use your personal information for the following purposes:
- To provide you with our website hosting services
- To process and fulfill your orders
- To communicate with you regarding your orders or our services
- To send you marketing communications (only if you have explicitly consented to receive them)
- To comply with legal obligations
Information sharing
In order to achieve our stated purposes, we may need to share your personal information with certain categories of recipients such as IT service providers, including Amazon Web Services, Google Ireland and to law enforcement agencies, government bodies, and regulatory authorities as required by law. Some recipients may be located outside of your country, but we only transfer your information to countries with adequate data protection or we take measures to ensure data protection. These measures include appropriate data transfer agreements based on Standard Contractual Clauses, which are available upon request.
We may share your personal information with the following third parties:
- Service providers who perform services on our behalf, such as payment processing, email marketing, and website hosting
- Law enforcement agencies, government bodies, and regulatory authorities as required by law
Cookies
We use "cookies" on our website to enhance its functionality and improve our services. Cookies are small text files that may be installed on your device when you visit our website. Cookies help provide additional website features, but they cannot access or read any other information on your device.
We use different types of cookies, such as session cookies and permanent cookies, that originate from first or third parties. We process information through these cookies based on your consent or our legitimate interest in ensuring the website's security and functionality.
You can withdraw or restrict your consent for cookies through your browser settings or through the European Interactive Digital Advertising Alliance's website. However, please note that withdrawing or restricting your consent may affect the website's functionality.
Details about the cookies we use:
| Name | Purpose | Retention Period |
| Borlabs Cookie | Saves the visitors preferences selected in the Cookie Box of Borlabs Cookie. | 1 year |
| Google Tag Manager | Cookie by Google used to control advanced script and event handling. | 1 year |
| Cookie by Meta used to control advanced script and event handling. | 1 year | |
| Google Maps | Used to unblock Google Maps content. | 1 year |
| Used to unblock Instagram content. | Session | |
| Used to unblock Twitter content. | 1 year | |
| Vimeo | Used to unblock Vimeo content. | 1 year |
| YouTube | Used to unblock YouTube content. | 1 year |
| Google Analytics | Cookie by Google used for website analytics. Generates statistical data on how the visitor uses the website. | 2 years |
| LinkedIn Insight Tag | The LinkedIn Insight Tag is a lightweight JavaScript tag that powers conversion tracking, website audiences, and website demographics for LinkedIn ad campaigns. | 2 years |
Protection of your information
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We store your personal information on our VPS servers hosted by AWS and Digital Ocean, which have strict security measures in place.
Your rights
You have the following rights regarding your personal information:
- The right to access your personal information
- The right to have your personal information corrected or updated
- The right to have your personal information deleted
- The right to restrict the processing of your personal information
- The right to object to the processing of your personal information
- The right to receive your personal information in a structured, commonly used, and machine-readable format
Contact us
If you have any questions or concerns regarding our Privacy Policy, please contact us at hello@crea.space.